📄 Privacy Policy for DriveMind
Effective Date: July 11, 2025
Last Updated: July 11, 2025
Welcome to DriveMind! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services — including the DriveMind app, website (https://drivemind.app), and chatbot assistant.
🔍 1. What We Collect
| Data Type | Why We Collect It |
|---|---|
| Name | So we know who you are |
| Email address | To send updates, diagnostics, or support replies |
| Vehicle info | To help you understand warning lights, codes, and TSBs |
| Chat interactions | To improve app performance and provide relevant answers |
| Device data | Basic info like OS type and browser (for security/debugging) |
We don’t collect sensitive information like credit card numbers or geolocation unless you opt in.
📲 2. How We Use Your Information
- Help you interpret vehicle issues
- Send app-related updates or replies
- Improve the chatbot and user experience
- Build new features responsibly
🛡️ 3. How We Protect Your Data
We use modern encryption, HTTPS security, and limit internal access to your data. Your information will never be sold, rented, or shared with third parties for marketing.
🇪🇺 4. GDPR Compliance (EU Users)
- Right to Access: Request a copy of your data
- Right to Rectify: Fix any errors in your data
- Right to Erase: Delete your data at any time
- Right to Restrict/Object: Limit how we process your data
- Right to Portability: Request your data in a portable format
To exercise these rights, email us at: support@drivemind.app
We process your data based on your consent (when signing up or chatting), our legitimate interest to run the app, and legal compliance (e.g., debugging or fraud prevention).
🌎 5. Where Your Data Is Stored
Your data may be stored securely in the United States and/or in EU-compliant cloud providers. We work only with trusted services like Aidbase, Supabase, or Google Cloud.
📬 6. Communications
If you join the waitlist, submit a ticket, or engage with our chatbot, you may receive confirmation emails, important updates, or opt-in product announcements. You can unsubscribe at any time.
🧼 7. Data Retention
We keep your data only as long as needed to provide service, or until you ask us to delete it.
🔗 8. Third-Party Tools
- Aidbase – for live chat and support tickets
- Google Analytics – for anonymized usage stats
- Mailgun / Brevo – for emails or waitlist management
These services are GDPR-aligned and follow strict data practices.
📘 9. Cookies
We use essential and performance cookies to make the website work better. No creepy tracking. You’ll be notified and can opt out where applicable.
📝 10. Changes to This Policy
We may update this policy to reflect changes. If so, we’ll update the “Last Updated” date and notify users as needed.
📮 11. Contact Us
DriveMind Support
support@drivemind.app